Is your Microsoft Surface not working? Here’s what to do:
Microsoft is an essential part of our lives these days, and one issue with our Microsoft devices brings to halt many of our tasks. Are you facing trouble while using your Microsoft device? Confused, what could be the reason behind it? Are you looking to get it repaired? Don’t worry. We have listed below a few things you need to know before sending your device for repair:
- Black screen:
After starting your Microsoft device and signing into windows, do you see a black screen or black dots spinning on the screen?
The reason behind these could be connection trouble between the monitor or screen, Issues with new system updates or installations, and display adapter driver update issues.
- New Windows update unable to install:
It is possible that your Microsoft device might not be updating to the latest version of Windows. The reason behind this could be:
- Low storage space: Unnecessary or high storage applications might be the reason behind less storage space on your device, preventing the new software update from being downloaded.
- External hardware such as hard disks or USBs plugged into your device could be stopping the new software update from being installed.
- There could be an undetected error in your device managers stopping the new software update from installing.
- Low connection speed and weak network signals compared to the software update size could be the reason behind new software not being installed.
- Physical damage:
Your Microsoft device will require repairs if it has visible damage such as a cracked screen or bubbles on the screen. It could also have undetected internal damage due to a fall or crashing into another surface, which could have internally damaged the device, leading to it not working!
In case of these damages, it is very easy to find a Microsoft repairing service. However, there are a few things you should keep in mind before sending it for repair:
- Backup all your data present on your device on a hard drive or cloud as it could be deleted during the repair.
- Remove all external devices such as hard drives, memory cards, headphones, or any other object as you could end up losing them.
- Delete all your data after backing it up to avoid risking losing your personal information.
Before hiring and sending your device to any Microsoft repair service, make sure you do the necessary research. First and foremost, ask your friends and acquaintances if they have had any experience; if not, find a few services yourself and check reviews on social media.
Then make sure they are well trained and professional in their work with at least a few years of experience as handing over your device to a newly trained service would be a risk. You must check whether they are licensed or not, and if they have been taught from a reputable institution or not. Once you have thoroughly reviewed the service, you can hire them to repair your Microsoft!
We have seven years of experience in this field and consist of highly trained professionals who will guarantee you complete customer satisfaction. We will be delighted to work with you!